How do I return my order?Updated 8 months ago

We're sorry you're not happy with your product. 

We'd appreciate it if you took a few moments to tell us why, so we can improve in the future.

To return your item:

1. Go to our Returns Platform or go to this link https://www.elephantstock.com/a/service
2. Follow the instructions to initiate your return. You will be asked to provide the following details:
   • Order number
   • The reason you're returning the item
   • Photos of the item and its box
   • Whether you prefer a return or an exchange (if exchange, let us know which item and size).
3. Once your return is approved, you will receive a return label via email. Please note that only orders within the contiguous U.S. qualify for a free return label.
4. Print the return label and attach it to your package.
5. Drop off your package at the nearest shipping facility.

Your refund will be processed automatically to your original payment method once we receive and approve your return.