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Welcome to the ElephantStock help center. We’re here to walk you through our frequently asked questions about shipping, delivery, coupons, and more.


At ElephantStock, we strive to provide our customers with high-quality products and excellent customer service. We understand that sometimes you may need some assistance or have questions, which is why we've created this help center to provide you with all the information you need.

ElephantStock Help Center

Get information about creating and managing your ElephantStock account. Learn about the benefits and get answers to your questions.

New User

If you have any questions about your order, we’re happy to help. Discover more information about payment methods, tracking, and more.

Orders

Get more information about our shipping policies. In this page, we’ll walk you through shipping time frames, delivery costs, and more.

Shipping

We want you to be satisfied with every order. If you want a refund for your purchase, read about our return policy.

Returns

Explore our custom wall art options. Learn how to personalize your own prints with images of your most precious memories.

Learn how to care for your artwork properly to ensure longevity. Our premium prints are easy to look after, as long as you follow a few tips.

Usage

Get answers to your questions about our framed wall art options. We offer frames to suit every style and budget. Explore our wide selection.

Frames

Quality wall art should be accessible to everyone. Get more information about our exclusive wall decor and artwork.

Wall Art

Learn about our gift card options. Our gift cards are a great way to show your appreciation for friends, family members, or coworkers.

Gift Cards

We believe that wall art should be well-priced and high-quality. Learn about our coupons to get the best deal on your next work of art.

Coupons

Get to know our company and our values. Here at ElephantStock, we are passionate about bringing you high-quality wall art.

Company

Learn more about our decor inspiration blog! We post regular articles with inspirational interior design tips and tricks.

Blog

Discover the latest news from ElephantStock! Learn more about our weekly newsletters. They highlight top-trending collections and brand-new releases.

Newsletters

Our wall art is crafted using top-tier materials and state-of-the-art printing systems. Discover more information about our manufacturing methods.

Manufacturing

We use only the finest printing materials. Our poster prints are carefully crafted from high-quality 230 GSM premium matte paper. This ensures longevity.

We use only the finest printing materials. Our poster prints are carefully crafted from high-quality 230 GSM premium matte paper. This ensures longevity.&#xA0;

What are your poster prints made out of?

Our poster prints have a wide variety of border options. You can choose between white, black, or a borderless finish. We also offer the option to customize your border.

Our poster prints have a wide variety of border options. You can choose between white, black, or a borderless finish. We also offer the option to customize your border.&#xA0;

What kind of border do the poster prints come with?

Our poster prints are carefully rolled and then placed in a tube with a secure cap. You can flatten your poster print by weighing down the edges overnight.

Our poster prints are carefully rolled and then placed in a tube with a secure cap. You can flatten your poster print by weighing down the edges overnight.