Shipping
Get more information about our shipping policies. In this page, we’ll walk you through shipping time frames, delivery costs, and more.
How can I track my order?
Thank you for your order!. Tracking details will be emailed to you once your order has been shipped. Our items are made to order by hand and can take between 2-4 business days to assemble. Our products are handcrafted and made to order, typically req
Where do you ship to?
We currently ship within the continental US, US territories, Alaska and Hawaii. We are always working to provide high-quality wall decor to more locations. If you live in a location that we currently don’t service, send us a message and request to ha
When will my order be shipped?
Thank you for your order!. All of our prints are custom-made to order in our U.S. facility. Each product is carefully handcrafted, which means the typical processing and delivery time is approximately 4–6 business days from the time your order is pla
Delivery time & costs
All of our prints are custom-made to order in our US factory. Standard orders are processed and delivered within 4-6 business days. Please note that during the peak holiday season, shipping may experience delays. Once your product is ready, we will s
Do you offer express shipping?
Absolutely! We are happy to offer an Express Shipping option for delivery to the 48 contiguous states!. Orders shipped via express shipping arrive in 2-4 business days, for an additional fee starting at $29.90 depending on order value and weight. The
What is the shipping time frame for wall art?
All of our prints are custom-made to order in our U.S. factory. The shipping time and cost depend on your location:. Once your product is ready, we will send you the tracking number by email and keep you posted on the shipment progress. Please note t
What is the shipping time frame for custom artwork?
Our shipping time frame for custom prints is generally the same as our pre-designed wall art. However, if the image quality is low, keep in mind that custom orders can be delayed up to 2-4 business days as we need to enhance it and get your approval
Will I be charged extra by customs?
All applicable taxes and duties will be automatically calculated and clearly displayed at checkout before you complete your purchase. This ensures full transparency, so you know the total cost upfront. Once your order is placed, you will not be charg
Where does Elephant Stock ship from?
All our products are made in our U.S. factory in Texas, United States. Standard orders are processed and delivered within an estimated timeframe of 4-6 business days. U.S. orders arrives in an estimated delivery of 4-6 business days, or 2-4 business
What is the estimated processing time?
For orders within the continental United States, our standard processing and delivery timeframe is typically estimated at 4–6 business days from the time your order is placed until it arrives at your doorstep. We work diligently to ensure that every
Do you offer international shipping?
At this time, we only offer shipping within the United States. Unfortunately, we are not able to ship to international addresses at the moment. We understand that this may be disappointing for customers outside the U.S., and we truly appreciate your
Do you offer free shipping?
We offer fast and free shipping on all orders within the contiguous United States. Please note that this does not include Hawaii, Alaska, or U.S. territories. For orders shipped outside the United States, any applicable taxes and import duties are th
Where can I find my order status?
You can easily check the status of your order at any time by logging into your account through the Customer Login page. Once you are logged in, you will be able to view your order details, track shipping updates, and access return options in one conv
I wrote the wrong home address. How can I change it?
If you have provided an incorrect shipping address, please contact our customer service team as soon as possible. If your order has not yet been shipped, we will do our best to update the address for you without any issues. Timely action is important