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New User

Get information about creating and managing your ElephantStock account. Learn about the benefits and get answers to your questions.

How do I create an account with ElephantStock?

Creating an account is easy! Simply click on the person-shaped icon in the top right corner of our home page and follow our step-by-step guide. You will be asked for your email and to create a unique password. From your account, you can access your o

Is my personal information safe with ElephantStock?

We are committed to protecting your data. Your personal information resides on a secure network and we do not sell or share any of the personal information you provide. The information we collect is only to ensure the highest quality customer service

How do I change my password?

If you cannot remember your password and you want to change it, click on the "reset my password" button on our account log-in page. We will send you an email with a link to create a new password.

How do I delete my account?

We're sorry to see you go! If you would like to delete your account, you can do so in your account settings here. Once your account is deleted, you will no longer be able to manage your orders or access your wishlist.

I wrote the wrong home address. How can I change it?

If you've provided the wrong home address, please reach out to our customer service team as soon as possible. If your order has not shipped yet, we'll be able to update the address for you without any issues. Contact our 24/7 live chat support or ema