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Can I get my money back?Updated 8 days ago

Happy customers are our priority! If, for any reason, you are not satisfied with your order, you may return it within 90 days* (free of charge), and we will issue a full refund.

To request a refund:

  • Visit our Returns Platform and follow the instructions: https://www.elephantstock.com/pages/returns?url=%2Fen%2F

  • Provide the reason for your return

  • Receive and print your return label (free for contiguous U.S. orders; returns from Hawaii, Alaska, and U.S. Virgin Islands are at the customer’s expense)

  • Attach the label to your package and drop it off at the nearest shipping facility

Please note that custom and personalized orders, including photo prints are non-refundable. For more details, please refer to our return policy.https://help.elephantstock.com/en-US/what-is-your-return-policy-222608

Once your return is received and approved, your refund will be automatically processed to your original payment method.

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