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Can I get my money back?Updated 17 days ago

Happy customers are our priority! If, for any reason, you are not satisfied with your order, you may return it within 90 days* (free of charge), and we will issue a full refund.

To request a refund:

  • Visit our Returns Platform and follow the instructions: https://www.elephantstock.com/pages/returns?url=%2Fen%2F

  • Provide the reason for your return

  • Receive and print your return label (free for contiguous U.S. orders; returns from Hawaii, Alaska, Canada, and U.S. Virgin Islands are at the customer’s expense)

  • Attach the label to your package and drop it off at the nearest shipping facility

Please note that custom and personalized orders including personalized push pins and photo prints are non-refundable. For more details, please refer to our return policy.https://help.elephantstock.com/en-US/what-is-your-return-policy-222608

Once your return is received and approved, your refund will be automatically processed to your original payment method.

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